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Gaming Support Agent

Gaming Support Agent (Dutch, Finnish, German, Norwegian, Russian)

Contract type:

The Company: My clients are working alongside the world`s largest computer and video game company, growing and expanding rapidly.
The Role: You will be required to provide an excellent level of customer service and you will have a high level of technical knowledge. You will be working within an enthusiastic, dynamic and motivated organisation.
In order to deliver in this role you will be confident and articulate, possess excellent time management skills and have good general business awareness with good working knowledge of PC technical support.
Key Skills:
• Provide excellent customer service and technical support to skilled gamers via telephone and email
• Provide a positive customer experience through, efficient, friendly, high quality response
• Fields customer inquiries across all support channels:
o Member Services,
o In-Game Support
o Technical Support
• Complete translations from English to Dutch or Finnish or German or Norwegian or Russian for standard texts and templates
• Maintain a good working knowledge of the company`s products and services and PC technical support.
• Assist with knowledgebase maintenance, FAQ review, and pre-formatted responses.

For this position you must have a can do attitude, team player skills and interest in the gaming industry.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.

Apply now for immediate consideration.

Please only apply if you have the required skills and absolute fluency in the required languages.

Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
Oak Tree Recruitment
One Lyric Square
W6 0NB
Tel: 020 3008 8636
Fax: 020 3008 8637
Имя:  _
Контактный телефон:  02030088636
Работа:  Агенты
Зарплата:  _
Регион:  Belfast

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