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Gaming Agent

Russian Speaking Gaming Agent
Posted: 02/12/11

Recruiter: Recruitment Direct
Reference: sm485984
Type: Permanent Vacancy
Language: English, Russian
Salary: £15,500 per year + relocation assistance
Location: Belfast, Northern Ireland

Our client requires a Russian Speaking Gaming Agent - candidates must have already gained permission to work in the UK.

What is the role?

Russian speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA'scustomers with billing enquiries, reporting foul play or behaviour in socialonline gaming, and technical issues. The role requires a high level oftechnical knowledge with an equal focus on delivering an exceptional customerexperience via both telephone and email in a timely and efficient manner.

Candidates should...

• Be able to demonstrate a keen interest and passion for gaming
• Be fluent in written and spoken English
• Be fluent in written and spoken Russian
• Have 6 months outstanding customer service experience in a service drivenenvironment
• Be able to demonstrate expertise with internet, internet application andMicrosoft Windows, familiar with PC hardware, PC gaming and related consumerelectronics (hardware, graphic cards, memory boards and hard drives)
• Demonstrate experience of working in a team based environment, supporting theteam in achieving the highest quality standards and takes an active role ingenerating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Our Address

Recruitment Direct
Premier Business Centre
20 Adelaide Street,
County Antrim
Northern Ireland
Contact Details

Main Telephone: +44 (0) 2890 517023
Fax: +44 (0) 8451 308447
Имя:  Recruitment Direct
Контактный телефон:  02890517023
Работа:  Агенты
Зарплата:  £15,500 per year +
Регион:  Belfast, Northern

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